Pre-Booking
Visits
We encourage you to visit our cattery before boarding your pet for
the first time. To minimise disruption for our residents, we do
viewings by appointment any day between 1pm and 3pm only.
Check
In
Please arrange time with us to drop off and collect your cats. We
can be flexible to suit your needs but an appointment time must be
made. Please remember to give yourself plenty of time when
arriving for the first time. This is so you can tell us as much
about your feline friend as possible to ensure they enjoy their
stay.
Check
Out
Please arrange a check out time with us when you drop off your
cats. We reserve the right to refuse late check out and charge for
the additional night of boarding.
Vaccinations
All cats must be vaccinated against feline enteritis, cat flu and
other relevant diseases. If unvaccinated your cat will be unable to
stay.
All vaccinations should be completed 1 week before boarding and
your certificate must be produced on arrival. If you fail to bring
your vaccination certificate we will attempt to confirm by phone
with your veterinary surgery. However, if this is not possible your
pet cannot be checked in.
Charging
Policy
We charge per night.
Medication
All necessary medication must be supplied with clear instructions
on administration. In most cases medication can be continued at no
extra charge.
Belongings
All belongings left on the premises are left entirely at the risk
of the client. Any bedding must be clean and parasite
free.
Payment
Balance of
Account
This is payable on check out. Payment can be made by cash or
cheque. We reserve the right to request this payment to be made in
cash at any time before admittance of pet(s) for boarding and
reserve the right to refuse admission should this payment not be
forthcoming. Pets will not be released until the payment has been
made in full.
Veterinary
Fees
Should your cat require any veterinary treatment we will take your
cat to your vet (if local). If this is not possible we will
take your cat to our vets for treatment. Any fees that occur must
be settled by you with the veterinary practice.
Parasites
Please ensure you cat is fleaed and wormed a few days before
boarding. (use of Bob Martins is not accecptable nor are shop flea
collars) Remember to record when and what you have used. Please use
a veterinary/pharmacy product. If your pet is not treated we can
provide treatment at an extra cost.
Uncollected
Cats
Any cat left uncollected within 14 days of the date due to leave
the cattery without communication from the pet owner or their
representative will be classified as abandoned and handed over to
an animal rehoming establishment at our discretion.
